Informativa sulle spedizioni
SHIPPING & DELIVERY
At MISTY'S, we work hard to ensure your order arrives beautifully and on time. Below you'll find everything you need to know about our shipping process.
Order Processing All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or Australian public holidays will be processed on the next business day. You'll receive a shipping confirmation email with tracking details once your order is on its way.
Domestic Shipping — Australia We offer shipping across Australia. Estimated delivery times once dispatched:
- Standard Shipping: 5–15 business days
- Express Shipping: 2–5 business days
Shipping costs are calculated at checkout based on your location and selected delivery method.
International Shipping We ship to select international destinations including the United States, United Kingdom, and European Union. Estimated delivery times once dispatched:
- International Standard: 10–20 business days
- International Express: 7–14 business days
International shipping costs are calculated at checkout. Please note that delivery times may vary due to customs processing in your country.
Duties & Taxes International orders may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. We recommend checking with your local customs authority for further information.
Tracking Your Order Once your order has been dispatched, you'll receive a tracking number via email. You can use this to monitor your delivery progress. Please allow up to 24 hours for tracking information to update.
Delayed or Lost Parcels While we do everything we can to ensure timely delivery, occasional delays may occur due to circumstances beyond our control (e.g. customs processing, carrier delays, or weather events). If your order hasn't arrived within the estimated timeframe, please contact us at sales@shopwithmistys.com and we'll investigate promptly.
Incorrect Address Please ensure your shipping address is correct at checkout. MISTY'S is not responsible for parcels delivered to an incorrect address provided at the time of order. If you notice an error, contact us immediately at sales@shopwithmistys.com — we'll do our best to help if the order hasn't yet been dispatched.
Contact Us For any shipping enquiries, reach out to us at sales@shopwithmistys.com. We're happy to help.