Privacy Policy

This Privacy Policy describes how Shop With Mistys (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Device Information: Collected automatically when you access our site (IP address, time zone, browser type, cookie information, and how you interact with the Site).

• Order Information: Collected when you make a purchase (name, billing address, shipping address, payment information, email address, and phone number). We use this to fulfill your order, process payments, arrange shipping, and provide you with order confirmations/invoices.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your orders, and keeping you up to date on new products, services, and offers.

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:

• We use Shopify to power our online store.

• We share shipping details with our international fulfillment and logistics network (Dropshipman) solely to process and deliver your package to your doorstep.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising & Cookies

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you (via Google Ads, Facebook Pixel, etc.).

• Our website uses Cookies to improve your browsing experience and remember your actions/preferences (such as login details or cart items). You can control and manage cookies through your browser settings.

5. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

6. Customer Rights under Australian Law

If you are a resident of Australia, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact Tania via email at: 👉 shop@shopwithmistys.com